We offer live support through website chat, our Forum, toll-free phone (1-888-424-5220), and email seven days a week. Our current support hours are Monday-Thursday 8:00am ET to 10:00pm ET, Friday 8:00am ET to 8:00pm ET, Saturday and Sunday 10:00am ET to 6:00pm ET. If you happened to reach us while we are closed, we will get back to you the very next morning. If your call goes to voice mail during business hours, it just means we are helping other HCG dieters at the moment and we will call you right back.